Privacy Policy

Top Peak Travel

Top Peak Travel Sdn Bhd – Privacy Policy

 

Top Peak Travel is  committed to protecting your personal information.  We have created this privacy policy in order to demonstrate our commitment to you, our guest. This privacy statement discloses the privacy practices for Top Peak Travel Sdn Bhd.  

When you use our website or services, we collect some of this personal information.  By using our website and services, you are consenting to the collection, use, and storage of this information as described below.

 

Personal Information we collect

Top Peak Travel may collect, use, or disclose your personal information, either directly from you, or through our booking partners.  This information can include but is not limited to your name, age, email address, address, phone number, passport information, travel medical information (when required), insurance details, payment information, dietary restrictions, pertinent information about your trip,  travel preferences and interests, and/or details of others who are accompanying the main traveler.

Additionally, we collect personal information of those applying online for a career with Top Peak Travel.  That information includes but is not limited to name, email address, phone number, address, and resume.

 

How this data is used

Top Peak Travel collects this information to respond to your inquiries and requests, provide you with our services/products, communicate with you regarding our services/products, and/or email you with news, updates, and promotions.  This information is stored in a secure database.

 

You can request to be removed from our database at any time.  Please email info@toppeaktravel.com to request to be removed.

 

Top Peak Travel will not sell your information to any third party at any time.

 

There may be times when Top Peak Travel relies on a third party to deliver a product or service to you.  Some of these third parties require some of your personal information to either hold your spot or make a reservation for you.  In these cases Top Peak Travel will be required to disclose the relevant information to the third party. By booking a service and/or product with us, you consent to the collection and disclosure of this information to our third party provider for the purposes of administering and delivering the service or product you booked with Top Peak Travel.

 

Payment information submitted for online booking or payment.

When you make a payment to book a product with Top Peak Travel, that payment is completed through secure gateways.  Depending on the method of payment you choose, that payment will either be made through our partner Rezgo, who uses the secure payment gateway provided by Trust My Travel, or through paypal.  Those payments are subject to their privacy policies which can be found below.

Rezgo:  https://www.rezgo.com/privacy-policy

Trust My Travel:  https://www.trustmytravel.com/privacy/

 

Paypal: https://www.paypal.com/us/webapps/mpp/ua/privacy-full

 

Legal Compliance

 

Top Peak Travel may have to disclose personal information when we are required, by law, to do so.

 

Cookies

Top Peak Travel uses third party cookies in our website to better understand how our visitors website interact with the site so that we can personalize your experience and better understand what you are interested in.  Additionally, we may use this information to deliver retargeted advertising on other websites.

 

We do this because Top Peak Travel wants to provide the best user experience possible.  To adequately do that, we must take an analytical approach and analyse how visitors to our website utilize the site.

 

These cookies are not linked to any information that makes our website users personally identifiable.

 

Further Questions

If you have any further questions regarding the privacy of your personal information, please email us at:  info@toppeaktravel.com