CAREERS

JOIN THE TOP PEAK TEAM

Openings

Senior Sales Associate

Pay: 

RM1500-RM2300/Month

The Top Peak Travel family are looking for a Sales Associate to oversee our custom tour division. As a Sales Associate, you will provide our clients with a welcoming and highly personalized journey through the process of creating personalized tour itineraries for Malaysian Borneo, West Malaysia, Brunei, and Singapore. As one of the top custom tour providers in Malaysia, Top Peak Travel provides an experience that travelers simply can’t find anywhere else.

We are looking for a candidate who:

  • Is experienced selling tourism products in Malaysian Borneo, Brunei, West Malaysia, and Singapore.
  • Loves travel.
  • Is outgoing and excited about sending clients on adventures they won’t forget.
  • Is goal oriented.
  • Is self directed, detail oriented, and driven to identify ways to enhance the Top Peak Travel sales approach.
  • Is capable of working across multiple sales platforms and employing Top Peak’s unique processes and sales philosophies.

Job Description

The Sales Associate at Top Peak Travel will be primarily responsible for guiding clients through the process of designing and booking a custom tour package. You will engage with both B2B and B2C clients across multiple sales platforms. Your responsibilities during the client’s journey will include:

  • Developing itineraries for custom travel.
  • Calculating trip costs.
  • Maintaining consistent communication with the client, through the sales process.
  • Providing a comfortable and personal experience to clients through the course of their journey.
  • Assist the operations department with making arrangements for custom tour products which you have sold.
  • Assist the accounting department in maintaining records of sales, suppliers, and other sales related accounting tasks.
  • Meet or exceed sales goals.

The Sales Associate will work to ensure that content delivered through all sales platforms is consistent and high quality. In addition to working directly with clients, you will be responsible for:

  • Assisting in the development of new, exciting and engaging multi-destination tour packages.
  • Meeting with new and existing suppliers to foster beneficial relationships to ensure that we maintain our high standards of quality and broad range of products for every kind of traveler.
  • Travel to new and existing destinations to assess the quality of service and of the product.
  • Development of documents and processes which streamline or improve the sales process.
    Maintaining a high standard of quality and developing quality control measures to ensure the high standard of quality is maintained throughout the sales department.

Innovation is paramount to success and Top Peak Travel expects that our Sales Associate along with our entire team constantly look for ways to push the envelope and develop processes/products/ideas that enhance our client’s experiences, streamline our in-house processes, and separate Top Peak from the competition.

Requirements

  • Candidate must possess at least Higher Secondary/STPM/”A” Level/Pre-U in Hospitality/Tourism/Hotel Management or equivalent.
  • Required language(s): English, Bahasa Malaysia
  • Excellent English language skills (written and verbal)
  • At least 2 Year(s) of working experience in the related field is required for this position.
  • Preference will be given to candidates with experience in a Senior Sales position in Hotel Management/Tourism Services or equivalent.
  • Excellent interpersonal communications skills.
  • Proficient in Google G-suite and/or Microsoft Office Suite.
  • Organized and timely. Able to meet deadlines in a fast paced sales environment
  • Self directed: Able to identify outstanding tasks and complete them without needing direction from others.
  • Able to manage and direct junior sales staff.
  • The Sales Associate will be based in Kota Kinabalu, however, frequent travel to our Kuching office will be required.

Join Malaysia’s most unique tour provider today!

Driver – Bas Persiaran

Pay: 

RM1200-RM1500/Month Plus Expenses

Top Peak Travel Sdn. Bhd. is looking for a driver for our growing tour company.

Requirements:

  • PSV.
  • English speaking.
  • Good communication skills.
  • Have a good knowledge of Sabah tourist locations.
  • Safe driving record.

Drivers with previous experience are preferred. Primary responsibilities will include transporting guests to various tourist destinations around Sabah.

If you are outgoing and hardworking, apply today.

Sales and Operations Intern

Pay: 

RM1000/Month – 6 Month Contract

Introduction:

Want to gain experience with the Malaysian tourism industry?  Top Peak Travel is looking for a motivated person to join our sales team for a 6 month paid internship.  No prior experience is required.

As a Sales and Operations Intern, you will work closely with our senior sales staff to provide our clients with a welcoming and highly personalized journey through the process of creating custom tour itineraries for Malaysian Borneo, West Malaysia, Brunei, and Singapore.  As one of the top custom tour providers in Malaysia, Top Peak Travel provides a personalized experience that travelers simply can’t find anywhere else.

The successful applicant will be granted a 6 month contract as an intern with Top Peak Travel.  At the end of the 6 month period, there is a possibility to join our sales team as a full time employee.

We are looking for a candidate who:

  • Loves travel.
  • Excited about learning about the tourism industry
  • Is outgoing and excited about sending clients on adventures they won’t forget.
  • Is goal oriented.
  • Is detail oriented, and driven.

Job Description

The Sales and Operations Intern at Top Peak Travel will work with closely senior sales staff as they guide clients through the process of designing and booking a custom tour package.  You will learn the intricacies of the sales process as it moves through the initial enquiry all the way through to the client’s trip.

During the course of your internship, you will work with senior sales staff and learn how to:

  • Communicate effectively with clients.
  • Track sales progress using Customer Relationship Management (CRM) software.
  • Develope itineraries for custom travel.
  • Calculate trip costs.
  • Provide a comfortable and personal experience to clients through the course of their journey.
  • Assist the operations department with making arrangements for custom tour products which you have sold.
  • Assist the accounting department in maintaining records of sales, suppliers, and other sales related accounting tasks.

Additionally, the Sales and Operations Intern will learn to take part in activities such as:

  • Assisting in the development of new and exciting and engaging multi-destination tour packages.
  • Meeting with new and existing suppliers to foster beneficial relationships to ensure that we maintain our high standards of quality and broad range of products for every kind of traveler.
  • Traveling to new and existing destinations to assess the quality of service and of the product.
  • Developing documents and processes which streamline or improve the sales process.
  • Maintaining a high standard of quality and developing quality control measures to ensure the high standard of quality is maintained throughout the sales department.

Requirements

  • Experience:  No prior experience required.
  • Education: Minimum:  SPM; However, priority will be given to candidates possessing a university degree in a tourism related field.
  • Excellent English language skills (written and verbal), Bahasa Melayu. (Mandarin a plus)
  • Excellent interpersonal communication skills.
  • Organized and timely.
  • A willingness to learn.

Join Malaysia’s most unique tour provider today!

Apply Today

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